Our Refund Policy
We want our customers to be completely satisfied with their purchase, which is why we offer a 30-day refund policy. If you are not satisfied with your purchase for any reason, you may return the product within 30 days of the original purchase date for a full refund.
To be eligible for a refund, the following conditions must be met:
- The product must be in its original packaging and in the same condition as when it was received.
- The product must be returned within 30 days of the original purchase date.
- The product must not have been used, damaged, or altered in any way.
- The product must be returned to the same location where it was originally purchased.
To initiate a return and request a refund, please email us at meilleurc.lux@gmail.com . A customer service representative will guide you through the return process and provide you with any necessary instructions.
Once we receive the returned product and verify that it meets the above conditions, we will process the refund within 14 working days. The refund will be issued to the original form of payment used for the purchase.
Please note that shipping and handling fees are non-refundable.
If you have any questions or concerns about our refund policy, please do not hesitate to contact us. We are committed to providing our customers with the highest level of satisfaction and will do our best to resolve any issues promptly.